Pengembangan Dashboard Aplikasi Kasir dan Manajemen Meja Berbasis Web pada Usaha Kafe

Abstract

The culinary industry, particularly café businesses, faces challenges in improving operational efficiency amid growing daily transaction volumes. Booster Coffee JKT, a café located in West Jakarta, still relies on a semi-manual system for transaction recording and table data management, leading to recording errors, lack of real-time data availability, and delays in sales report generation. This study aims to design and develop an integrated web-based cashier application and table management dashboard to improve operational efficiency and service quality. The methods employed include direct observation, interviews, literature review, and object-oriented system design visualized through UML diagrams and ERD. The system architecture is built on the Laravel framework using the Model-View-Controller (MVC) pattern with a relational database. The design results in a system capable of automating sales transaction recording, monitoring table status in real time, integrating ingredient inventory management, and presenting accurate operational reports through a unified interface. The system also supports Kitchen Display System (KDS) features, promotion and discount management, and role-based access control. The implementation of this system is expected to minimize recording errors, increase service speed, and support data-driven managerial decision-making.