Pengaruh Keseimbangan Kehidupan-Kerja Terhadap Turnover Intention Sales Force PT Telkom Witel Bogor Dengan Kepuasan Kerja Sebagai Variabel Mediasi
Keywords:
Keseimbangan Kehidupan-Kerja, Kepuasan Kerja, Turnover IntentionAbstract
In an era of increasingly dynamic and competitive business environments, the issue of employee turnover has become a primary concern for companies. High turnover rates play a critical role in the success and growth of a company and have disproportionate impacts on its overall performance. Employees who experience an imbalance between work and life satisfaction may encounter job dissatisfaction, contributing to their intention to switch jobs. This study aims to determine the effect of work-life balance on turnover intention among the sales force of PT Telkom Witel Bogor mediated by job satisfaction. This study is a causal research with a quantitative approach. The data analysis used is regression analysis and Booststrapping with Macro PROCESS. This study uses primary data from the results of a questionnaire with a Likert scale with a research sample of 256 respondents. The results of the study indicate that work-life balance negatively and significantly affects turnover intention, work-life balance positively and significantly affects job satisfaction, job satisfaction negatively and significantly affects turnover intention, and work-life balance negatively and significantly affects turnover intention mediated by job satisfaction.
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