I Nyoman Rai Martika Giri, Ni Putu Cahyani Putri Utami. Complaints Strategies used by Guest and Employees at Kashantee Village Hotel. BULLET [Internet]. 2023 Apr. 12 [cited 2024 Nov. 25];2(2):268-71. Available from: https://journal.mediapublikasi.id/index.php/bullet/article/view/2487