I Nyoman Rai Martika Giri, and Ni Putu Cahyani Putri Utami. “Complaints Strategies Used by Guest and Employees at Kashantee Village Hotel”. BULLET : Jurnal Multidisiplin Ilmu 2, no. 2 (April 12, 2023): 268–271. Accessed November 25, 2024. https://journal.mediapublikasi.id/index.php/bullet/article/view/2487.