Bajjuru, R. ., Kacheru, G. . and Arthan, N. (2022) “AI for Intelligent Customer Service: How Salesforce Einstein is Automating Customer Support”, BULLET : Jurnal Multidisiplin Ilmu, 1(05), pp. 976–987. Available at: https://journal.mediapublikasi.id/index.php/bullet/article/view/4952 (Accessed: 30 May 2025).